We listen to you, we give you solutions

In the Customer Service Department, we hear and manage inquiries and complaints in order to offer you a response as soon as possible.

We work to provide a good example in Customer Service, because we know that your shopping trolley is very useful and it is necessary to keep it in perfect conditions.

We would like to highlight the following:

2 years warranty
All the CARLETT shopping trolleys have a two year warranty (you must keep the purchase receipt during this time).

Technical service and replacement parts
We have our own Technical Repair Service which will provide you with technical support whenever you need it. It will resolve your doubts about the trolley and will be responsible for the repair if needed.
We have spares for all of the parts.

Home pickup and delivery
We have a product pick-up and delivery service to your home if any incident occurs.

Your satisfaction is our goal!